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How 88eee Handles Your Personal Data

When you open an account with us and use local payment methods like bKash, Nagad, or Rocket, we collect certain personal data to run your account securely.

Data collected at account openingbKash, Nagad, Rocket transaction recordsYour right to access and correct dataCookie and device tracking disclosureHow to contact us about your data
88eee How 88eee Handles Your Personal Data
REACH US DIRECTLY

How to Contact Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, you can reach our account support team through the channels below. We aim to respond to all data-related requests as quickly as our review process allows. Response times may vary depending on the complexity of your request.

Team online

Live Chat Support

Open the chat widget inside your account dashboard and select the privacy or account query option. Our support team will handle data requests raised here.

Email for Data Requests

Send your data access or correction request to our support email address listed in your account settings. Include your registered mobile number for faster verification.

Account Settings Path

Go to Account, then Privacy Settings, to review your saved data fields, connected wallet records, and communication preferences directly without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We have built our data practices around the account wallet flow that Bangladesh players use daily. Every bKash, Nagad, and Rocket transaction leaves a record tied to your account, and we treat that record with the same care as your login credentials. Below are the four key areas of how we handle your data on this platform.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. We do not store raw passwords, and suspicious login attempts trigger an automatic account review.

Cookie and Device Tracking

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit most. You can manage cookie preferences in your browser settings.

Data Retention Period

Account data is kept for as long as your account is active. If you close your account, transaction and identity records may be held for a period required by applicable financial regulations.

Requesting Changes

You can request correction of inaccurate data at any time via live chat or email. Identity verification is required before we make changes to wallet-linked fields like your bKash or Nagad number.

Common Questions About Your Privacy on 88eee

These are the questions we hear most often about how personal data works on this platform. If your question is not covered here, reach us via live chat from your account dashboard.

We collect your name, mobile number, email address, and the wallet details you provide — such as your bKash or Nagad number — to verify your identity and process transactions.

We share data only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with game studio providers strictly for session authentication. We do not sell your data.

Send a data access request to our support email or raise it via live chat inside your account. We will verify your identity first, then provide a summary of the data we hold.

You can request deletion of your account data. Some financial and identity records may need to be retained for a period under applicable regulations, depending on your eligible region and local law.

Yes. Payment records are encrypted in storage and in transit. Only the reference details needed for transaction verification are kept — we do not store your full wallet PIN or password.

Session cookies keep your login active during play. Analytics cookies help us understand lobby navigation patterns. You can disable non-essential cookies through your browser without affecting your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.